Member, Medi-Cal Children’s Healthcare Advisory Panel (MCHAP), 12/2019 – present: MCHAP advises Department of Healthcare Services (DHCS) on policy and operational issues that affect children in Medi-Cal.
Member, UCLA Mattel Children’s Parent Advisory Council (PAC), 2011 – present
Chair, UCLA Mattel Children’s Parent Advisory Council (PAC), 2016 – 2018 (elected): council member since 2011. Council established to facilitate partnerships between families, administration, and staff of UCLA Health Systems. Personal successes with the council include:
Conceived and developed pediatric passport to facilitate intake at triage in the Emergency Dept. Passport is now built into EMR and a Peds Passport mobile app was created for use outside of the area.
Health System wide sepsis protocol in place as a result of a partnership between the PAC and the Emergency Department. Pediatric Sepsis Order set and Screening Tool developed and integrated into the EMR in 9/2013. ED Code Sepsis Initiative in 3/2014.
Collaborated with Physician Billing: Case Managers, called Patient Advocates, are now automatically assigned for high utilizers. Ability to apply payment (over the phone) to desired line charges as opposed to oldest charges.
Member, CANDLE Collaborative, Jan 2019 – present: California Nurse led Discharge Learning Collaborative (CANDLE) project, a nearly 2-year initiative to advance systems level changes in discharge care delivery for hospitalized children. Invited to provide parent feedback on a group teleconference; asked to join collaborative after meeting.
Photo: East Los Angeles, FVCA Project Leadership Graduates, Sacramento, CA, 2019